One of the ways to ensure your customer journey map is a living and breathing document is by connecting it with data sources. Envision these maps as evolving entities enriched with data, be it customer behavior insights, interview excerpts, or any other relevant information.
Enriching your journey map with data is essential; with the right tools, you can do it efficiently. This approach saves time and effort and ensures you get the most valuable and relevant insights.
Join Julia, our Customer Success Agent, for an online event on August 6 to learn more about how to implement this effectively, using UXPressia as a mapping tool of choice.
The event will cover integrating data from various tools into journey maps, including examples for UX/UI designers, CX professionals, researchers, product owners, and marketing managers. It will focus on embedding survey data, online boards, customer-related data, design files, onboarding documents, and other relevant data.
🟣 Quick introduction to UXPressia.
🟣 Use case scenarios and seven practical examples for embedding data into journey maps.
🟣 Live answers to your questions about embedding data into journey maps.
💬 If you can't join us live, no worries! The recording will be available a few days later. So, register and stay in the loop, no matter your business.