Webinars

New event: Watch a journey map come to life in real time | Oct 1

Want to master customer journey mapping? Join our October 1 webinar for a hands-on session where we'll create a journey…

September 10, 2024

New event: Maximizing the impact of your journey maps: five strategies | Sept 17

Struggling to see the impact of your journey maps? Join our online event to learn actionable tips, best practices for…

September 3, 2024

Empowering teams with a customer journey mindset

Marie Kolie from Taikonauten explains the importance of engaging teams in customer journey mapping. Learn how to enhance customer experience…

July 30, 2024

New event: Integrate data into your journey maps | Aug 6

Want to learn how to keep your customer journey maps dynamic and enriched with data? Join our online event on…

July 25, 2024

Unlock your VoC program’s potential with journey mapping

Discover how journey mapping can improve your Voice of Customer (VoC) program. Gain insights from expert Caterina Mishina on utilizing…

July 16, 2024

Free masterclass: From team engagement to superior CX | July 24

Are you finding it challenging to convince leadership of an initiative’s value, unite team members with differing views, or drive…

July 9, 2024

New event: Nurturing a customer journey culture in your team | July 11

How can involving all your employees in the customer journey improve your business? Register for this free event and learn.

June 27, 2024

New event: Telehealth CX meets process mapping | June 25

Many organizations struggle to create seamless customer experiences due to misaligned strategies and processes. On June 25, join Brenda Batista-Mollohan,…

June 13, 2024

Level up your mapping with Chunks  | June 18

Are you tired of drowning in a sea of customer experience data, struggling to navigate through various sources, and duplicating…

June 4, 2024