Webinars

New event: One Map, Multiple Journeys | May 29

That's the return of our highly requested webinar on multi-persona journey maps. Register now not to miss it out!

May 15, 2024

New event: Enhance VoC tactics with journey mapping | April 4

New webinar on April 4: fixing VoC programs with the power of customer journey mapping. Interested? Sign up today!

April 30, 2024

Using journey mapping to improve CX: Tips and techniques

Join us to transform customer journey mapping into a powerful tool for enhancing user experience. Register now for live or…

March 26, 2024

New event: Speedy AI-powered mapping: designing experiences and content | Mar 21

Wanna unlock the power of AI for design with our 90-minute webinar featuring Noz Urbina? To learn how to create…

March 5, 2024

New event: Quick guide to complex & non-linear mapping | Mar 6

Join our event to master complex customer journey mapping. All the details are inside...

February 20, 2024

New event: Creating customer-centric strategies from journey maps | Feb 21

Join our expert-led talk on enhancing customer journey mapping with insights from Customer Obsessing Consulting's top minds.

February 6, 2024

Unraveling the power of multi-persona journey maps | December 12

Join our free webinar to learn the what, why, and when of multi-persona journey maps on December 12.

December 5, 2023

Free event: Best practices for creating data-driven journey maps | Nov 22

On November 22, join a free webinar to learn how to create data-driven journey maps.

November 14, 2023

Free event: Accelerating journey mapping with AI | Nov 7

Join a webinar with Noz Urbina, where he will share a unique and proven methodology that leverages AI to create…

October 24, 2023