Unraveling the power of multi-persona journey maps | December 12

On December 12, our webinar will sprinkle some extra knowledge into your customer journey mapping skills. Get ready to dive into the fascinating world of multi-persona journey maps! 

Why should you be excited? 🤔

Often, we see customer journey maps that focus on just one persona. But what about the times when different personas embark on similar journeys or interact with each other? That's where the magic of multi-persona maps comes into play! 🌟

Join us for an enlightening session

Our upcoming webinar is not just a talk; it's a journey into the depths of multi-persona mapping. We're going to explore:

• The essence of multi-persona maps: what they are and how they are different from one-persona maps.
• Choosing your map wisely: how to decide between crafting multiple journey maps or a single, multi-persona map.
• Examples: we will delve into two practical examples from both the B2B and B2C sectors to understand the versatility of multi-persona maps.

Your takeaway 🎁

By the end of our session, you'll be brimming with insights and ideas on creating effective multi-persona maps.

Plus, we’ll answer your questions about multi-persona maps at the Q&A session.

Ready to broaden your horizons?

Whether you're a seasoned professional or just starting out, this webinar is your ticket to a deeper understanding of customer experiences through the lens of multi-persona journey maps. 

P.S. Can’t join us live? Register anyway, and we’ll send you the recording  📽