Guides

New event: Watch a journey map come to life in real time | Oct 1

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Looking to upskill in customer journey mapping? Whether you're new to it or already have some experience, this recorded webinar will take you step-by-step through building impactful journey maps that accurately capture your customers' journeys.

Originally hosted on October 1, this engaging, hands-on session showcases the creation of a customer journey map from scratch using a real-world example from the car subscription industry.

You’ll gain practical insights that you can directly apply to your mapping projects, all while working within UXPressia — a powerful tool that simplifies the journey mapping process.

👨‍🏫 What you'll see:

  • A live demonstration of building a journey map step-by-step.
  • Key elements and critical stages of a customer journey map explained.
  • How to visualize your customer’s journey and identify improvement areas.

📹 Ready to watch?

Do it now!

Katerina Kondrenko

Experienced content creator with a passion for research, French bulldogs, and British cats. Katerina has an economics degree but prefers letters to numbers. She has been exploring different audiences for popular culture projects, was involved in the creative development process, and now she’s playing in the CX field.

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