Live interview on June 30: patient journey mapping

Our second event of the journey mapping interview series will take place tomorrow, June 30. Join us at 6:00 p.m. CET to listen to a live interview with our friend, Ilonka Coenraad, the Founder of Patient Journey Lab, who will talk about patient journey mapping.

Event Overview

At the interview, you will learn about:

• mapping patient journeys and building personas;
• the role of healthcare journey maps in improving patient experience;
• approaching design from a patient's perspective;
• how mapping processes changed due to the pandemic.

The interview will be followed by a 15-minute Q&A session to ask Ilonka questions you might have. 

We'll record the interview for those who can't make it online. So register anyway, and we'll send you the recording.

Missed the event?

Check out a patient journey template we created with Ilonka.