Customer Journey

Meet the Version History

The Version History is now available in UXPressia's CJM, IM, and Personas tools. Read the update to learn how it…

July 26, 2021

New event: building customer journey maps in UXPressia | July 27

Discover the benefits of building customer journey maps and personas in UXPressia.

July 21, 2021

New event: You’ve mapped the buying journey… Now what? | July 20

Learn what are the next steps after you finished mapping your buying journey.

July 13, 2021

Healthcare journey mapping cheat cards deck

Are you going to build a journey map for your patients? Or just interested in improving their experience but have…

July 9, 2021

New event: the future of CX is, well, the future

Learn how to use CX as a leadership language to describe your ideas for the future.

July 6, 2021

Outside in: mapping a buying journey for complex offerings

Want to learn how to map and manage a buying journey and why you should worry about it in the…

July 1, 2021

New event: improving development experience with story mapping on July 6

Learn how to make use of story mapping for your development team.

June 29, 2021

New template: new reality travel journey map

Have you been traveling recently? Or maybe someone shared their experience with you? Anyway, you might have a grasp of…

June 24, 2021

Meet the Touchpoints Library

Meet the Touchpoints Library, a single place to manage and store touchpoints across all of your CJM and persona projects.

June 22, 2021