Outside in: mapping a buying journey for complex offerings Want to learn how to map and manage a buying journey and why you should worry about it in the first place? Martyn Lewis shared it in our new article. Martyn Lewis July 1, 2021November 24, 2022
New event: improving development experience with story mapping on July 6 Learn how to make use of story mapping for your development team. Katerina Kondrenko June 29, 2021January 18, 2022
New template: new reality travel journey map Have you been traveling recently? Or maybe someone shared their experience with you? Anyway, you might have a grasp of what today’s travelers face due to COVID-19 restrictions. The rest is covered for you by us in our newest journey map template. Katerina Kondrenko June 24, 2021September 7, 2022
Meet the Touchpoints Library Meet the Touchpoints Library, a single place to manage and store touchpoints across all of your CJM and persona projects. Anastasia Schebrova June 22, 2021August 16, 2022
New event: behavior analysis with Martina Mitz on June 17 Dive into the behavior analysis with the UX Psychologist and enhance empathy towards potential customers and users. Katerina Kondrenko June 15, 2021January 18, 2022
Customer journey mapping research report 2020 Download our new research report to learn what types of journey mappers there are, how they works, what they include in their maps, and more. Tanya Levdikova June 14, 2021December 24, 2021
Journey Mapping Ideation Strategies workshop on June 29 Learn unique idea generation strategies for working with your customer journey map. Katerina Kondrenko June 9, 2021January 18, 2022
New event: journey mapping in healthcare marketing on June 10 Learn 10 simple Do’s and Don’ts for more effective journey mapping and how journey maps can help you understand your audience. Katerina Kondrenko June 7, 2021January 18, 2022
11 customer journey mapping mistakes In this post, we will look at 11 common mistakes that don’t allow you to build effective journey maps. And learn how to avoid them. Rebecca Willis June 3, 2021May 22, 2023
