How do you build customer journey maps? Do you start with identifying stages or sections you want to fill in? Or do you go iteratively or prefer to build the entire map’s structure before populating everything with data? Without what sections your map just can’t be considered done? Customer’s goals? Ideas and opportunities? Touchpoints?
There is no correct answer to these questions. Yet we know how to optimize your effort and what tricks can bring your journey mapping to a new level. And we are ready to reveal everything to you, so you’re invited to our live webinar on July 27 with the customer success agent Julia, who will do just that.
In this session, Julia will cover all the basic functionality of the platform, as well as some tips and tricks and recently released features. Everything for you to use our tool at full capacity 💪
Here’s what to expect:
- UXPressia’s platform overview;
- Tips to creating data-rich and designer-quality customer journey maps and personas;
- Examples of personas and journey maps created in our platform;
- Q&A part where Julia will answer your questions.
📅 Be sure to save the date and get to know us better.
🎥 Can’t join the session live? We’ll send you the recording, so don’t hesitate to register.
I love the appealing presentation from Jennifer Fraser on Journey mapping in health care industry . would be appreciated if could get sample of articles on Journey mapping on health care service on both user and service providers perspective
Hi Dedefo! We share your interest in the health care industry and your appreciation for Jennifer. You can read the article based on her performance here. We also have comprehensive healthcare templates, a whitepaper with lots of expert opinions, and cheat cards to map your own healthcare or patient journey map from scratch. Happy learning and mapping 🙂