Health & Well-Being
Description
Health care is not just about health, it's also about caring. Patients are customers who come to you when there’s something wrong, so a good experience is all the more important for them.
Building a healthcare customer journey map will enable you to see your patients’ pain spots and “heal” them.
Check out our healthcare journey map templates for the touchpoints you need to map your patients’ journey, tips, and ideas for journey improvement, and start curing your CX today.
Helpful links
- Our blog to help you start with CJM
- Learn how to create effective and robust journey maps with the CJM Fundamentals course
- Increase Gym Member Retention With Better Customer Service – How to Guide
- Customer Experience in the Fitness Industry Needs a Workout! 8 Lessons.
- The benefits of patient experience and Journey Mapping in health care
- The 5 Rules of Customer Experience Every Healthcare Executive Needs to Know
- Customer Journey Stages: Meet New UXPressia Cheat Cards
- How To Run A Customer Journey Mapping Workshop
- All templates (3)
- CJMS (3)
Nothing seems to fit? No worries! Just tell us what you need, and our black belt mappers will craft the perfect sheath for your map!
Template preview