Customer Journey

Journey Mapping Cards Now in PDF

PDF version of your CJM cheat cards is now available for download. Get it now free and use it together…

April 11, 2019

Top 6 Things to Keep Next to a Journey Map

Here is what can you show next to a journey map that is not the entire persona, but still gives…

April 5, 2019

3 Ways to Create Journey Maps without Personas

Let's be clear about this - creating customer personas can take months. What to do if you don't have personas,…

March 29, 2019

Update: New Brainstorm Cards & Channel Icons

A new release is here! This time we added new brainstorm cards, supplied the channel section with new icons and…

March 27, 2019

Update: Google Analytics Integration for CJM Tool

Add real-world data on your site's traffic, marketing campaigns and KPIs into your journey maps using the Google Analytics integration…

March 12, 2019

Update: Substages on CJMs

Add substages to the stages of your customer journey maps and customize the colors of stage titles and its background.

January 15, 2019

We’re a Hot Vendor in Customer Journey Mapping

We've been recognized as a Hot Vendor in Customer Journey Mapping 2018 by Aragon Research. Let's take a moment to…

December 22, 2018

Update: Live Integrations for CJM via Embed Code

The embed code section for CJM and personas tools lets you pull live data from external resources and keep them…

December 14, 2018

5 Web Design Mistakes to Avoid with a Customer Journey Map

It’s hard to find out what your customers want out of your website. Here are 5 mistakes to avoid by…

December 6, 2018