Customer Journey

Update: Mixpanel Integration for CJM Tool

KPIs are what make effective journey maps. With UXPressia, you can now integrate your customer journey maps with Mixpanel to…

September 10, 2018

Update: Custom Branding for Exports

Logos are a graphic extension of the internal realities of a company, said Saul Bass. And we're are thrilled to…

August 27, 2018

Use Support Logs to Fuel Customer Journey Maps

Customer support logs are an endless source of data for building insightful customer journey maps. However, we’ve discovered that it’s…

June 1, 2018

Introducing UXPressia 4.0: Emotion wheel

As you may know, the experience section has always been a part of our CJM Online tool. Fun fact: this…

May 4, 2018

Introducing UXPressia 4.0: Workspaces

Workspaces are another part of the new release and at its core, it's a User Management panel on steroids. Workspaces enable you to have…

May 4, 2018

Case Study: Johannes from Contexte

A case study from Johannes Neukamm who is a product owner at Contexte - a French-European policy analysis site. Johannes…

November 30, 2017

Case Study: Insurance Journey by Sathya from Majesco

In this case study , Sathya Sethyraman shares his experience with UXPressia and how our platform helped his company increase…

November 16, 2017

Case Study: Yana Mowat from Ambergreen

A story from Yana Mowat from Ambergreen where she tells about how UXPressia helped her map student journey, save a…

August 22, 2017

Customer Journey Mapping Guide in 1 Picture

Looking for a visual guide into Customer Journey Mapping? Look no further! ;) We've made this nice infographic for all…

August 15, 2017