Customer Journey

Update: Substages on CJMs

Add substages to the stages of your customer journey maps and customize the colors of stage titles and its background.

January 15, 2019

We’re a Hot Vendor in Customer Journey Mapping

We've been recognized as a Hot Vendor in Customer Journey Mapping 2018 by Aragon Research. Let's take a moment to…

December 22, 2018

Update: Live integrations for CJM via embed code

The embed code section for CJM and personas tools lets you pull live data from external resources and keep them…

December 14, 2018

5 web design mistakes to avoid with a customer journey map

It’s hard to find out what your customers want out of your website. Here are 5 mistakes to avoid by…

December 6, 2018

Update: Mixpanel integration for CJM tool

KPIs are what make effective journey maps. With UXPressia, you can now integrate your customer journey maps with Mixpanel to…

September 10, 2018

Update: Custom branding for exports

Logos are a graphic extension of the internal realities of a company, said Saul Bass. And we're are thrilled to…

August 27, 2018

Use support logs to fuel customer journey maps

Customer support logs are an endless source of data for building insightful customer journey maps. However, we’ve discovered that it’s…

June 1, 2018

Introducing UXPressia 4.0: Emotion wheel

As you may know, the experience section has always been a part of our CJM Online tool. Fun fact: this…

May 4, 2018

Introducing UXPressia 4.0: Workspaces

Workspaces are another part of the new release and at its core, it's a User Management panel on steroids. Workspaces enable you to have…

May 4, 2018