Customer Journey

UXPressia Black Friday Sale 2019: 50% off

Today starts the Black Friday sale @ UXPressia! Enter the discount code at the Billing tab of your workspace to…

November 26, 2019

A smarter way to make decisions about business experiments

In a world of continuous product discovery and market exploration, businesses are doing experiments as they allow them to test…

October 24, 2019

Customer Journey Stages: Meet New UXPressia Cheat Cards

Meet the new cheat cards deck for customer journey stages. Download them for free and use every time you work…

October 16, 2019

Who should own customer journey mapping in your organization?

There’s no simple answer to the question, “Who should own customer experience at an organisation?” In this post, Amy Scott…

October 8, 2019

Updated CJM template: Healthcare patient journey map

In our updated template, you'll find a journey of a busy 51-year-old woman who hasn’t examined her health for a…

September 2, 2019

Updated CJM Template: Mobile App User Journey Map

We’re going to give you an idea of how mobile users choose apps. In our updated template of mobile app…

August 23, 2019

Meet UXPressia Academy — your virtual mentor in customer journey mapping

UXPressia Academy is an online educational platform that takes you through all the steps you need to master the customer…

August 12, 2019

Updated CJM template for avia travel: the sky’s no limit

You can now find a detailed, stage-by-stage customer journey of the business class passenger in the template.

August 9, 2019

Update: UXPressia custom Views and new text editor

New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new…

July 29, 2019