Customer Journey

Updated CJM Template: Healthcare Patient Journey Map

In our updated template, you'll find a journey of a busy 51-year-old woman who hasn’t examined her health for a…

September 2, 2019

Updated CJM Template: Mobile App User Journey Map

We’re going to give you an idea of how mobile users choose apps. In our updated template of mobile app…

August 23, 2019

Meet UXPressia Academy — Your Virtual Mentor in Customer Journey Mapping

UXPressia Academy is an online educational platform that takes you through all the steps you need to master the customer…

August 12, 2019

Updated CJM template for avia travel: the sky’s no limit

You can now find a detailed, stage-by-stage customer journey of the business class passenger in the template.

August 9, 2019

Update: UXPressia Custom Views and New Text Editor

New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new…

July 29, 2019

Customer Journey Mapping Research Report 2019

A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of…

July 26, 2019

No comments? Yes comments!

You can now comment on journey maps and personas, get in-app and Slack notifications on the activity in your personas…

May 28, 2019

How to Brand Customer Journey Maps and Personas

A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right…

April 25, 2019

Free Storyboard Images for Customer Journey Map

Customer journey mapping is all about visualization. To help you make your CJMs even more visual, we make UXPressia storyboard…

April 22, 2019