Customer Journey

Brand-new dash, better teamwork, and more colors

Today we rolled out UXPressia 4.30 — a huge update our team has been tirelessly working on for months. Read…

January 14, 2020

New CJM Template: Christmas Customer Journey Map

Christmas is around the corner, and and we came up with a special gift for you — a Christmas customer…

December 19, 2019

UXPressia Black Friday Sale 2019: 50% off

Today starts the Black Friday sale @ UXPressia! Enter the discount code at the Billing tab of your workspace to…

November 26, 2019

A smarter way to make decisions about business experiments

In a world of continuous product discovery and market exploration, businesses are doing experiments as they allow them to test…

October 24, 2019

Customer Journey Stages: Meet New UXPressia Cheat Cards

Meet the new cheat cards deck for customer journey stages. Download them for free and use every time you work…

October 16, 2019

Who should own customer journey mapping in your organization?

There’s no simple answer to the question, “Who should own customer experience at an organisation?” In this post, Amy Scott…

October 8, 2019

Updated CJM template: Healthcare patient journey map

In our updated template, you'll find a journey of a busy 51-year-old woman who hasn’t examined her health for a…

September 2, 2019

Updated CJM Template: Mobile App User Journey Map

We’re going to give you an idea of how mobile users choose apps. In our updated template of mobile app…

August 23, 2019

Meet UXPressia Academy — your virtual mentor in customer journey mapping

UXPressia Academy is an online educational platform that takes you through all the steps you need to master the customer…

August 12, 2019