Customer Journey

Case Study: How HorizonCX Uses UXPressia to Create Better Maps

Learn how a small agile consultancy uses UXPressia to sell the customer journey mapping methodology to their clientele.

February 18, 2020

Update: Workspace Admin Statistics, Product Backlog, and More

We've rolled out a few more new features that will give workspace admins more visibility over teammates’ activity in the…

February 6, 2020

Case study: How journey mapping led UrSpectr toward CX transformation

Learn how UrSpectr, a leading provider of legal directories, tackled CX transformation with the help of the UXPressia CX team…

January 30, 2020

Brand-new dash, better teamwork, and more colors

Today we rolled out UXPressia 4.30 — a huge update our team has been tirelessly working on for months. Read…

January 14, 2020

New CJM Template: Christmas Customer Journey Map

Christmas is around the corner, and and we came up with a special gift for you — a Christmas customer…

December 19, 2019

UXPressia Black Friday Sale 2019: 50% off

Today starts the Black Friday sale @ UXPressia! Enter the discount code at the Billing tab of your workspace to…

November 26, 2019

A smarter way to make decisions about business experiments

In a world of continuous product discovery and market exploration, businesses are doing experiments as they allow them to test…

October 24, 2019

Customer Journey Stages: Meet New UXPressia Cheat Cards

Meet the new cheat cards deck for customer journey stages. Download them for free and use every time you work…

October 16, 2019

Who should own customer journey mapping in your organization?

There’s no simple answer to the question, “Who should own customer experience at an organisation?” In this post, Amy Scott…

October 8, 2019