Customer Journey

Working from home with UXPressia

There's a difference between mapping customer journeys when working in an office and doing it remotely. UXPressia has all you…

May 19, 2020

5 Trends in Journey Mapping for 2020

In their guest post, EngageBay discuss some of the biggest trends that drive journey mapping in 2020.

May 7, 2020

10.5 tips to take customer journey mapping to the next level

Customer journey mapping market is so hot today. It seems like everyone is trying to get there. Companies from around…

May 4, 2020

Update: Search and Quick Access to Templates

Meet our new release and two new features that come with it: a search functionality and brand-new popup with the…

April 27, 2020

How to make customer journey maps actionable

What to do with a journey map once you finish it? In this post, we'll find out how to make…

March 25, 2020

Case Study: How Personas Help Michelin Improve Customer Communication

Learn how Michelin leverages UXPressia's Personas tool to improve customer communication and satisfaction while deploying regional projects.

March 18, 2020

UXPressia Academy Case Study: Pushing the Envelope of Traditional Education

Learn how a Professor at Miami University took advantage of UXPressia Academy to teach his students customer journey mapping and…

March 9, 2020

How often should you update a customer journey map?

We know one-off customer journey maps are no good. But how often should you update your customer journey map? Get…

March 6, 2020

Case Study: How StepChange Uses UXPressia to Transform the Ways of Working

Learn UXPressia helps StepChange transform the ways of working and start serving more people.

February 24, 2020