Meet the new cheat cards deck for customer journey stages. Download them for free and use every time you work…
There’s no simple answer to the question, “Who should own customer experience at an organisation?” In this post, Amy Scott…
In our updated template, you'll find a journey of a busy 51-year-old woman who hasn’t examined her health for a…
We’re going to give you an idea of how mobile users choose apps. In our updated template of mobile app…
UXPressia Academy is an online educational platform that takes you through all the steps you need to master the customer…
You can now find a detailed, stage-by-stage customer journey of the business class passenger in the template.
Finding valuable learning sources may be a challenging task for a user research beginner. In this post, we collected online…
This summer, we have launched a user research group and we invite you to join it and share your ideas…
New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new…
A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of…
You can now comment on journey maps and personas, get in-app and Slack notifications on the activity in your personas…
A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right…
Customer journey mapping is all about visualization. To help you make your CJMs even more visual, we make UXPressia storyboard…