10.5 tips to take customer journey mapping to the next level

May 4, 2020

Customer journey mapping market is so hot today. It seems like everyone is trying to get there. Companies from around…

Update: Search and Quick Access to Templates

April 27, 2020

Meet our new release and two new features that come with it: a search functionality and brand-new popup with the…

The Role of User Research in Content Marketing

April 9, 2020

Sabra Mwaura, the Marketing Specialist at Disqus, shares her opinion on how to leverage user research in content marketing.

How to make customer journey maps actionable

March 25, 2020

What to do with a journey map once you finish it? In this post, we'll find out how to make…

How to use customer personas

March 19, 2020

There is a lot of talk going on about the importance of using customer personas in journey mapping. Here are…

Case Study: How Personas Help Michelin Improve Customer Communication

March 18, 2020

Learn how Michelin leverages UXPressia's Personas tool to improve customer communication and satisfaction while deploying regional projects.

UXPressia Academy Case Study: Pushing the Envelope of Traditional Education

March 9, 2020

Learn how a Professor at Miami University took advantage of UXPressia Academy to teach his students customer journey mapping and…

How often should you update a customer journey map?

March 6, 2020

We know one-off customer journey maps are no good. But how often should you update your customer journey map? Get…

Case Study: How StepChange Uses UXPressia to Transform the Ways of Working

February 24, 2020

Learn UXPressia helps StepChange transform the ways of working and start serving more people.

Case Study: How HorizonCX Uses UXPressia to Create Better Maps

February 18, 2020

Learn how a small agile consultancy uses UXPressia to sell the customer journey mapping methodology to their clientele.

Update: Workspace Admin Statistics, Product Backlog, and More

February 6, 2020

We've rolled out a few more new features that will give workspace admins more visibility over teammates’ activity in the…

Case study: How journey mapping led UrSpectr toward CX transformation

January 30, 2020

Learn how UrSpectr, a leading provider of legal directories, tackled CX transformation with the help of the UXPressia CX team…

Brand-new dash, better teamwork, and more colors

January 14, 2020

Today we rolled out UXPressia 4.30 — a huge update our team has been tirelessly working on for months. Read…