How to use customer personas

March 19, 2020

There is a lot of talk going on about the importance of using customer personas in journey mapping. Here are…

Case Study: How Personas Help Michelin Improve Customer Communication

March 18, 2020

Learn how Michelin leverages UXPressia's Personas tool to improve customer communication and satisfaction while deploying regional projects.

UXPressia Academy Case Study: Pushing the Envelope of Traditional Education

March 9, 2020

Learn how a Professor at Miami University took advantage of UXPressia Academy to teach his students customer journey mapping and…

How often should you update a customer journey map?

March 6, 2020

We know one-off customer journey maps are no good. But how often should you update your customer journey map? Get…

Case Study: How StepChange Uses UXPressia to Transform the Ways of Working

February 24, 2020

Learn UXPressia helps StepChange transform the ways of working and start serving more people.

Case Study: How HorizonCX Uses UXPressia to Create Better Maps

February 18, 2020

Learn how a small agile consultancy uses UXPressia to sell the customer journey mapping methodology to their clientele.

Update: Workspace Admin Statistics, Product Backlog, and More

February 6, 2020

We've rolled out a few more new features that will give workspace admins more visibility over teammates’ activity in the…

Case study: How journey mapping led UrSpectr toward CX transformation

January 30, 2020

Learn how UrSpectr, a leading provider of legal directories, tackled CX transformation with the help of the UXPressia CX team…

Brand-new dash, better teamwork, and more colors

January 14, 2020

Today we rolled out UXPressia 4.30 — a huge update our team has been tirelessly working on for months. Read…

New CJM Template: Christmas Customer Journey Map

December 19, 2019

Christmas is around the corner, and and we came up with a special gift for you — a Christmas customer…

UXPressia Black Friday Sale 2019: 50% off

November 26, 2019

Today starts the Black Friday sale @ UXPressia! Enter the discount code at the Billing tab of your workspace to…

A smarter way to make decisions about business experiments

October 24, 2019

In a world of continuous product discovery and market exploration, businesses are doing experiments as they allow them to test…

Customer Journey Stages: Meet New UXPressia Cheat Cards

October 16, 2019

Meet the new cheat cards deck for customer journey stages. Download them for free and use every time you work…