It’s hard to find out what your customers want out of your website. Here are 5 mistakes to avoid by…
Presenting your customer journey map or persona the right way is just as important as creating this artifact. Your presentation…
KPIs are what make effective journey maps. With UXPressia, you can now integrate your customer journey maps with Mixpanel to…
Logos are a graphic extension of the internal realities of a company, said Saul Bass. And we're are thrilled to…
Customer support logs are an endless source of data for building insightful customer journey maps. However, we’ve discovered that it’s…
As you may know, the experience section has always been a part of our CJM Online tool. Fun fact: this…
Workspaces are another part of the new release and at its core, it's a User Management panel on steroids. Workspaces enable you to have…
Customer journey mapping is a dish best eaten when shared with as many teammates as possible. This is the reason…
The best journey maps are built collaboratively. And it's not just UX designers that should be involved in the process…
As we’re getting closer and closer to the huge release, we think it’s fair to give you some sneak peeks…
A case study from Johannes Neukamm who is a product owner at Contexte - a French-European policy analysis site. Johannes…
In this case study , Sathya Sethyraman shares his experience with UXPressia and how our platform helped his company increase…
Background The power to learn is the key to any transformation. And as the Success Manager at Geekie, my mission…