Updated CJM template for avia travel: the sky’s no limit

August 9, 2019

You can now find a detailed, stage-by-stage customer journey of the business class passenger in the template.

UXPressia Research Group launch

July 31, 2019

This summer, we have launched a user research group and we invite you to join it and share your ideas…

Update: UXPressia custom Views and new text editor

July 29, 2019

New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new…

Customer Journey Mapping Research Report 2019

July 26, 2019

A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of…

No comments? Yes comments!

May 28, 2019

You can now comment on journey maps and personas, get in-app and Slack notifications on the activity in your personas…

How to Brand Customer Journey Maps and Personas

April 25, 2019

A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right…

Free Storyboard Images for Customer Journey Map

April 22, 2019

Customer journey mapping is all about visualization. To help you make your CJMs even more visual, we make UXPressia storyboard…

Customer persona best practices + template

April 18, 2019

We have compiled a list of customer persona best practices and questions into a single template that you can use…

Journey mapping cards now in PDF

April 11, 2019

PDF version of your CJM cheat cards is now available for download. Get it now free and use it together…

Customer persona cheat cards available in PDF

April 11, 2019

We have made a PDF copy of our Persona cards. Download them for free and use them to generate insights…

Top 6 things to keep next to a journey map

April 5, 2019

Here is what can you show next to a journey map that is not the entire persona, but still gives…

3 Ways to Create Journey Maps without Personas

March 29, 2019

Let's be clear about this - creating customer personas can take months. What to do if you don't have personas,…

Update: New brainstorm cards & channel Icons

March 27, 2019

A new release is here! This time we added new brainstorm cards, supplied the channel section with new icons and…