Customer Journey Mapping Guide in 1 Picture

August 15, 2017

Looking for a visual guide into Customer Journey Mapping? Look no further! ;) We've made this nice infographic for all…

Case Study: Maya Grossman from Colu

July 26, 2017

An interesting case study from Maya Grossman of Colu. Maya tells of her experience with UXPressia and how CJM Online…

Update: Better Personas Name Generator and Copying Projects

July 24, 2017

A new UXPressia release is here and it features a better personas name generator, copying projects as well as a…

New CJM Templates: Real Estate, Taxi, Soft and Cinema

July 13, 2017

We've made 4 new CJM templates for real estate, taxi companies, the software industry and for the movies! They're free…

Update: Impact Map Export, Auto-sharing and Invoices

July 6, 2017

Yup, another Thursday, another update. Say hello to impact map export (hooray!), auto-generated invoices, auto-sharing and a page with release…

New CJM Templates: Gas Station, Gym and City Visitor

July 5, 2017

Free customer journey map templates for gas stations, tourists and gym/fitness business. Download these CJM templates for free in pdf…

Update: Up Up and Undo!

June 26, 2017

In this update we refined the dashboard, ability to restore deleted projects and files, new social icons and better export…

6 Cases When You Need to Create an Impact Map

June 12, 2017

When should you create an impact map? This technique is simple, yet so powerful, has many applications and we’ll try…

Update: Impact Mapping Online Beta

June 7, 2017

We announce that Impact Mapping Online Tool is finally here! Now you can create and share Impact Maps online with…

Update: New Sharing Functionality

June 1, 2017

New update is here! In this update we added a better and more flexible sharing functionality and a few cool…

What if my CJM is too Big and Complex?

May 22, 2017

Creating CJM is a challenging task. It’s not just about doing it right. Sometimes your CJM gets so complicated that…

Create Service Blueprint in UXPressia

May 10, 2017

We're always looking for new ways to use CJM. In this post, we'll try to use our customer journey map…

Updates: More Customization for Personas and CJM

May 10, 2017

Visualization plays one the most important roles in the process of creating an outstanding user experience. And this little update…