Knowing where to focus your efforts is crucial when it comes to improving the customer experience. By measuring your customer…
Check out our new template — a conference customer journey map — to learn how to ensure the best possible…
A journey map legend is a great way to provide the necessary information to people who work with it. Read…
Wanna master an asynchronous journey mapping exercise? Then read our new blog post with the advantages and disadvantages of such…
There are many advantages of synchronous collaboration in journey mapping. Ready to learn them all and see the examples? Then…
Have no idea why customers leave you? Read the article to foresee such a thing and prevent customer loss in…
UX design is about improving somebody's journey while the experience of a UX Designer matters too. To get inspiration, motivation,…
Learn how Macadamian's UX Researchers used their expertise and journey mapping to improve the employee journey at their company
Want to learn how to run successful collaborative journey mapping projects? Then read our new article and don't miss the…