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CJM for Social Media

by UXPressia


The social media market is growing each year, and although the biggest players have already grabbed their share of it, there’s still enough room for new platforms.

If you are working on a new social media project or just want to improve the user experience of an existing one, creating a customer journey map is a good way to visualize the path of your user along with the pain points they face journey and also come up with some possible solutions.

We have created a free CJM template for social media to help you start off with mapping the customer journey of a social network.

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