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CJM for Website Visitor

by UXPressia


It’s relatively easy to create a good-looking website. But how do you create one that will also provide the top user experience for its visitors?

A customer journey map of a website highlights all the touch points that visitors go through before, during and after they become customers. SM coverage, SEO, navigation, structure, contact — it may be too much to keep in mind.

To help you out we have developed a CJM template that contains all the necessary sections for you to be able to map a customer journey in great detail.

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