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Leisure & Entertainment

In the entertainment and leisure industry, customer experience is what makes or breaks a business. Keeping your customers entertained is not enough. You need to keep them happy, and you can achieve that by putting them at the center of your business to deliver the best possible experience every time they interact with you.

Your customers go through different stages, and taking a full view of their journey by creating, say, a leisure customer journey map that illustrates how they engage with your business will provide you with plenty of insights on how you can serve them better.

Take a look at our leisure and entertainment CJM templates to find inspiration for your own map.

Food
Holiday
Events
  • All templates (8)
  • CJMS (8)
CJM for Games
CJM for Restaurants
Restaurant CJM with Storyboard
CJM for Cinema
CJM for Museum
CJM for Conference
Christmas CJM
CJM for Valentine’s Day
Nothing seems to fit? No worries! Just tell us what you need, and our black belt mappers will craft the perfect sheath for your map!
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