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Travel & Tourism

Description
Avia
Travel
Airport
B2C
Trip
Flight
Booking
Booking
Hotel
Travel agency
City visitor
Air ticket
Family
Multipersona map
Multiple personas
Multipersonas
PCR
Face mask
Turkey
Abroad
Tour
Children
Helpful links
  • All (13)
  • CJMs (9)
  • Personas (4)
CJM for avia travel/airport
CJM for travel (for hotels)
CJM for travel (for agencies)
CJM for city visitor
In-flight experience journey
Booking and flight journey map
Airline passenger journey map
Air ticket booking and flight customer journey
New reality travel journey map
New reality travel persona, Dad
New reality travel persona, Mother
New reality travel persona, Daughter
Empathy map for air passenger
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