Insights

Webinar: multiple personas on one journey map

UXPressia is hosting a webinar on multiple personas journey maps

November 27, 2020

Employee journey mapping: how to do it right

Are you going to build your first employee experience journey map? Read what Paul Lopushinsky, an EX mapping expert, has…

November 17, 2020

Journey mapping in marketing: how to drive a better CX

The interview with Jennifer Lund about leveraging journey mapping to drive better customer experiences.

November 10, 2020

Three November events to add to your calendar

Three free online events from UXPressia covering different aspects of journey mapping.

November 9, 2020

New Event: Power of Interview Workshop

Join the Power of Interview workshop to learn and practice customer interview skills to get more quality insights for your…

October 28, 2020

Transitioning to Customer Experience: Interview with Arcelia De La Rosa

Live interview with Arcelia De La Rosa about transitioning career to CX from an educational background.

October 22, 2020

Mapping Employee Experience Event with Paul Lopushinsky

Join our live interview with Paul Lopushinski, the founder of Playficient, to learn how to map employee journeys.

October 15, 2020

New Event: Journey Mapping in Growth Experiments

Learn how to achieve better growth for digital products and explore new opportunities with an experimental approach at our event…

October 2, 2020

Patient journey mapping — a pragmatic approach

This article is based on the patient journey mapping talk by Anneke Rijk where she shared some pragmatic, hands-on tips…

October 1, 2020

Journey Mapping in Marketing Event: How to Drive a Better CX

Learn how your marketing team can leverage journey mapping to drive better customer experience.

September 24, 2020

Expert opinion on experience mapping: why, how, and what

Martina Mitz explains experience mapping and describes the difference between journey maps, service blueprints, mental model diagrams, and cases when…

September 10, 2020

Customer Interview Techniques: Four Free Events in September

We're running a series of free online events focused on customer interview techniques this month.

September 2, 2020