Katerina Kondrenko

Banking experience: from complaints to praises

Wanna discover the renowned bank's remarkable turnaround regarding their banking experience? Chantel Botha from BrandLove shared the three magical steps…

July 27, 2023

New event: How to build actionable personas with AI | Aug 9

Do you want to create personas faster and more efficiently? We'll show you how to do it with AI.

July 25, 2023

How to define customer journey map stages

It may not always be obvious how to divide your customer journey into stages. Let’s take a look at how…

July 11, 2023

Customer-centric impact maps: insights from Debbie Levitt 

Wanna unravel the world of customer-centric impact maps through the lens of Debbie Levitt's expertise? Read this article.

July 6, 2023

New event: Measuring journey mapping impact | Panel discussion on July 11

Delve into the minds of customer experience experts as they share their insightful approaches to measuring the outcomes of journey…

June 29, 2023

Embracing journey centricity: reflections on Kindred’s transformation

Learn how Kindred switched to journey centricity and won their customers' hearts. Christophe Dhaisne, the former Head of Customer Experience…

June 27, 2023

🚀📈 Elevating funnel insights: Google Analytics 4 steps up the game  

Gogle Analytics 4 is coming. Don't forget to switch to this new version in the UXPressia's Funnel section to benefit…

June 22, 2023

Master UXPressia’s AI Persona Generator | Online Webinar

Ready to witness some AI magic? Then don't miss our upcoming webinar, where we'll unveil the latest and greatest features…

June 15, 2023

New event: Journey Mapping in Banking with BrandLove | June 21

Wanna learn how a Brand unleashed an army of Brand Warriors™ and turned complaints into compliments? Join our event with…

June 8, 2023