Join our expert-led talk on enhancing customer journey mapping with insights from Customer Obsessing Consulting's top minds.
Learn what customers' online shopping behavior is, why to use it in e-commerce marketing. Learn about different consumer behavior types…
Ready to jumpstart your year with some amazing insights and knowledge? We have the perfect opportunity for you! Circle January…
Explore the stages and significance of the buyer journey. Learn how to optimize the buyer journey and see templates.
What is a customer touchpoint? Explore customer touchpoints’ examples and learn how to analyze and manage them effectively in your…
“User flow” and “User journey” are quite similar terms and there is lots of confusion going on between them. Let's…
Why make customer journey maps visual when you can just use an excel spreadsheet? There's a longs list of whys.…
Discover what is patient journey mapping in healthcare, its benefits, stages, and touchpoints. Learn how to create a patient journey…
Join our free webinar to learn the what, why, and when of multi-persona journey maps on December 12.