Online shopping & in-store customer journey map & personas templates
Description
Helpful links
- Request a platform demo with UXPressia's team
- [Blog article] Customer journey mapping in e-commerce
- [Case study] Using design thinking to improve customer experience in e-commerce
- [Blog article] How to create a journey map for a company website visitor
- [Blog article] The difference between buyer and user personas
- [Blog article] Journey mapping in marketing: how to drive a better CX
- [YouTube video] Journey Mapping in Marketing: How to Drive a Better CX — Jennifer Lund
- [YouTube video] How to Stop Losing Customers Using Journey Mapping — Leanne Elich
- [Blog article] 4 proven steps to activate your journey mapping
- All (20)
- CJMs (9)
- Personas (11)
CJM for retail (auto/other goods)
CJM for e-commerce
CJM for delivery
E-commerce CJM for consumer products
Online store content marketing template
Nathan Adams, Eco Enthusiast
E-commerce store email campaign JM
Filip Krawczyk, Discount Devotee
Sneakers store JM template
Customer journey map for retail (food)
Bike buyer customer journey map by Leanne Elich
Discount chaser persona, sneakers store journey
Researcher persona, sneakers store journey
Influencer persona, sneakers store journey
Kevin, customer with disabilities
Lucia, persona with disability
May, disability persona
Zak, customer with special needs
Olivia, Kinesthetic individual
Hanna, Marketing persona
Nothing seems to fit? No worries! Just tell us what you need, and our black belt mappers will craft the perfect sheath for your map!
Template preview