UXPressia makes it easy to collaborate on customer experience insights. Keep CX data in one place, work with the team, and determine what needs improvement to unlock opportunities for business growth.
UXPressia offers a comprehensive platform for managing the customer experience, covering all stages from ideation to delivery. It can help organizations improve their CX assets and processes, contributing to a better overall customer experience and digital transformation efforts.
The easy-to-use platform means creating highly visual, customizable, and engaging personas and customer journey maps is an enjoyable part of my role and has helped me embed CX and design thinking across my organization.
UXPressia is a game-changer. Our journey mapping processes involved a mix of documents in different formats and storage solutions. With UXPressia, we solved this problem. It became one digital environment for all our maps and personas. I like that the platform is easy to use, the templates it offers, and the ability to brand maps and personas and export them to different formats like PDF.
Download export examples: PNG, PDF, CSV, and PPTX.
We first used Excel spreadsheets to map journeys. But when we found a neat tool called UXPressia that makes maps a lot easier to create and more visually appealing, we switched to it.
I highly recommend this platform to any user research specialist looking for a quick and effective way to create personas and user journey maps. It is a valuable addition to any research toolkit.
Back up your customer journey map with real-time data and spare yourself from having to do manual input:
Love the UXPressia platform! We’ve used it to fundamentally change the way we identify personas and map out their journeys. The analytics tie in is an amazing feature as well. Really love the platform and the UX that supports it.
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