What is a customer touchpoint? Explore customer touchpoints’ examples and learn how to analyze and manage them effectively in your…
“User flow” and “User journey” are quite similar terms and there is lots of confusion going on between them. Let's…
Why make customer journey maps visual when you can just use an excel spreadsheet? There's a longs list of whys.…
Discover what is patient journey mapping in healthcare, its benefits, stages, and touchpoints. Learn how to create a patient journey…
Join our free webinar to learn the what, why, and when of multi-persona journey maps on December 12.
UXPressia's Black Friday deal is here! Enjoy a 30% discount on its Pro annual plan. Use the coupon code UXPBFDEAL30…
On November 22, join a free webinar to learn how to create data-driven journey maps.
What is a buyer persona and a user persona? Is there any difference between them? In short, there is. But…
Creating a customer journey map repository is a critical step toward successful customer journey management. Learn what it is and…
Interested in diving deeper into the world of strategic journey mapping with a case study from Percy Rose, Head of…
Join a webinar with Noz Urbina, where he will share a unique and proven methodology that leverages AI to create…
Discover ways to translate your employee journey data into an actionable plan.
In this guide, we’ll go through the process step by step and create an impact map example from scratch.