Webinars

Asynchronous collaborative journey mapping—fact or fiction | Sept 27

Want to keep everyone on track when working on journey maps asynchronously? This event is for you.

September 13, 2022

New event: Using diary studies in customer journey mapping | Sep 15

Wanna learn how Blackline ran a low-cost diary study to create heavily data-informed personas and customer journey maps? Read on!

August 26, 2022

New event: Collaborative mapping: how to inspire instead of tire | July 28

Want to learn how to organize and facilitate journey mapping sessions? You're at the right (web) address.

July 5, 2022

Lessons Learned from the Pain and Joy Points of a UX Designer | July 7

Want to find out how to develop a learner's mindset for your own UX journey? Join our online event.

June 22, 2022

Employee experience matters: Understand your employee’s journey | June 21

Want to learn how to understand employee experience, map it out, and act on it? Join us at a free…

June 7, 2022

New event: How to organize the collaborative mapping process | June 16

Learn how to plan out the collaborative journey mapping initiative and work on it together with the team.

May 31, 2022

Design view and customs tips for your journey maps are already here

New features are here! One of them will help you manage your mapping initiatives more effectively, the other will make…

May 26, 2022

New event: Improving customer retention with journey maps | June 8

Learn how journey mapping can help you boost customer retention.

May 23, 2022

New event: Improving the enrollment flow with journey mapping | May 24

Want to learn how to fix the website user flow using customer journey mapping? Register for our free online event.

May 12, 2022