Asynchronous collaborative journey mapping—fact or fiction | Sept 27 Want to keep everyone on track when working on journey maps asynchronously? This event is for you. Katerina Kondrenko September 13, 2022October 11, 2022
New event: Using diary studies in customer journey mapping | Sep 15 Wanna learn how Blackline ran a low-cost diary study to create heavily data-informed personas and customer journey maps? Read on! Katerina Kondrenko August 26, 2022August 26, 2022
New event: Collaborative mapping: how to inspire instead of tire | July 28 Want to learn how to organize and facilitate journey mapping sessions? You’re at the right (web) address. Katerina Kondrenko July 5, 2022August 15, 2022
Lessons Learned from the Pain and Joy Points of a UX Designer | July 7 Want to find out how to develop a learner’s mindset for your own UX journey? Join our online event. Katerina Kondrenko June 22, 2022August 15, 2022
Employee experience matters: Understand your employee’s journey | June 21 Want to learn how to understand employee experience, map it out, and act on it? Join us at a free online event. Katerina Kondrenko June 7, 2022September 6, 2022
New event: How to organize the collaborative mapping process | June 16 Learn how to plan out the collaborative journey mapping initiative and work on it together with the team. Katerina Kondrenko May 31, 2022September 6, 2022
Design view and customs tips for your journey maps are already here New features are here! One of them will help you manage your mapping initiatives more effectively, the other will make your maps easier to navigate, and the last one will make your presentations more handy. Katerina Kondrenko May 26, 2022December 23, 2022
New event: Improving customer retention with journey maps | June 8 Learn how journey mapping can help you boost customer retention. Katerina Kondrenko May 23, 2022June 8, 2022
New event: Improving the enrollment flow with journey mapping | May 24 Want to learn how to fix the website user flow using customer journey mapping? Register for our free online event. Katerina Kondrenko May 12, 2022June 8, 2022
