CX/Business Tools
Description
Helpful links
- UXPressia public and corporate workshops
- Learn how to create effective and robust journey maps with the CJM Fundamentals course
- Printable CJM Cheat Cards
- 6 cases when you need to create an impact map
- Create service blueprint in UXPressia
- Good personas vs. bad personas
- How to use customer personas
- Multiple personas on one customer journey map
- Expert opinion on experience mapping: why, how, and what
- Empathy map tips
- All (5)
- CJMs (2)
- Personas (2)
- IMs (1)
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