CX/Business Tools
Description
Templates in this category are for everyone who wants to gain a more in-depth insight into their customers, facilitate the processes of CX journey mapping, persona creation, and product management, get started with empathy mapping and service blueprinting, and make the most of UXPressia.
Here we gathered the templates that would help you to launch a CX initiative and implement the customer-centric strategy across all departments of your company. Whether you need to collaborate with colleagues, present journey maps or service blueprint to stakeholders, or get into customers' minds with an empathy map, this category has got you covered.
Helpful links
- UXPressia public and corporate workshops
- Learn how to create effective and robust journey maps with the CJM Fundamentals course
- Printable CJM Cheat Cards
- 6 cases when you need to create an impact map
- Create service blueprint in UXPressia
- Good personas vs. bad personas
- How to use customer personas
- Multiple personas on one customer journey map
- Expert opinion on experience mapping: why, how, and what
- Empathy map tips
- All (4)
- CJMs (1)
- Personas (2)
- IMs (1)
Nothing seems to fit? No worries! Just tell us what you need, and our black belt mappers will craft the perfect sheath for your map!
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