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CX/Business Tools

Description
Empathy map
B2B
Multipersona
Multiple personas
Multipersona map
Guide
Tips
B2C
Impact map
Tool
Helpful links
  • Request a platform demo with UXPressia's team
  • Impact Map online tool
  • [Case study] How HorizonCX Uses UXPressia to Create Better Maps
  • [Case study] How Captivation Agency runs successful digital projects with UXPressia
  • [Blog article] Journey mapping collaboration basics: Best practices & UXPressia tips
  • [Blog article] How to create a Persona in 9 steps – a guide with examples
  • [Blog article] How to create an impact map in 7 easy steps
  • [Blog article] Service Blueprint: Many Birds with One Stone
  • [YouTube video] The Future of CX — Mike Wittenstein of Storyminers
  • [YouTube video] Do Different: Lessons Learned from the Pain and Joy Points of a UX Designer — Dr. Deirdre Kelly
  • [YouTube video] Experience Mapping with Jim Kalbach: New Trends and Directions
  • [YouTube video] CX data management with Chunks
  • All (6)
  • CJMs (3)
  • Personas (2)
  • IMs (1)
Empathy map
Service blueprint template
Persona best practices
Project management tool impact map
Service blueprint by Martina Mitz
UXPressia first-timer journey map template
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Products
Customer journey maps AI journey mapping Personas AI Personas AI chat with personas Impact maps CX Chunks Templates Request a demo
Industries
Healthcare Finance Human Resources Insurance Marketing
Pricing
Pricing plans Enterprise Education Nonprofits Affiliate Program UXPressia vs. Excel
Company
About us User research group Case studies
Learn with us
UXPressia Academy Freebies Events Cheat cards Blog Help center

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