CX/Business Tools
Description
Helpful links
- Request a platform demo with UXPressia's team
- Impact Map online tool
- [Case study] How HorizonCX Uses UXPressia to Create Better Maps
- [Case study] How Captivation Agency runs successful digital projects with UXPressia
- [Blog article] Journey mapping collaboration basics: Best practices & UXPressia tips
- [Blog article] How to create a Persona in 9 steps – a guide with examples
- [Blog article] How to create an impact map in 7 easy steps
- [Blog article] Service Blueprint: Many Birds with One Stone
- [YouTube video] The Future of CX — Mike Wittenstein of Storyminers
- [YouTube video] Do Different: Lessons Learned from the Pain and Joy Points of a UX Designer — Dr. Deirdre Kelly
- [YouTube video] Experience Mapping with Jim Kalbach: New Trends and Directions
- [YouTube video] CX data management with Chunks
- All (6)
- CJMs (3)
- Personas (2)
- IMs (1)
Empathy map
Service blueprint template
Persona best practices
Project management tool impact map
Service blueprint by Martina Mitz
UXPressia first-timer journey map template
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