Customer Journey

Customer journey data ideas to turn your map into a single source of truth

Unlock the full potential of your customer journey maps by integrating key data from various sources. Learn how to enrich…

September 26, 2024

A winning SaaS customer journey: From signup to success

Discover how to map the SaaS customer journey from awareness to renewal. Learn effective strategies, key stages, and insights to…

September 17, 2024

New event: Watch a journey map come to life in real time | Oct 1

Want to master customer journey mapping? Join our October 1 webinar for a hands-on session where we'll create a journey…

September 10, 2024

New event: Maximizing the impact of your journey maps: five strategies | Sept 17

Struggling to see the impact of your journey maps? Join our online event to learn actionable tips, best practices for…

September 3, 2024

How to create a buyer persona: the ultimate guide

Learn how to create a buyer persona that drives real results. This ultimate guide covers everything from understanding different persona…

August 28, 2024

Case study: Driving profit in the educational business by focusing on interactions

Learn how Daniel Ramos improved family interactions at Colégio Arvense through customer journey mapping, leading to a 33% increase in…

August 13, 2024

Mastering process excellence through customer journeys: Telehealth example

Explore how aligning customer journey mapping with process excellence can transform telehealth experiences. Learn strategies to optimize operations, enhance customer…

August 6, 2024

Empowering teams with a customer journey mindset

Marie Kolie from Taikonauten explains the importance of engaging teams in customer journey mapping. Learn how to enhance customer experience…

July 30, 2024

New event: Integrate data into your journey maps | Aug 6

Want to learn how to keep your customer journey maps dynamic and enriched with data? Join our online event on…

July 25, 2024