Wanna explore strategic approaches to your journey mapping project which will bring immense benefits to your brand? Join us at the upcoming online event.
New event: The importance of measuring your customer’s journey | Apr 27
Experienced content creator with a passion for research, French bulldogs, and British cats. Katerina has an economics degree but prefers letters to numbers. She has been exploring different audiences for popular culture projects, was involved in the creative development process, and now she’s playing in the CX field.
New event: Why your CJM project is doomed (and how to avoid it) | Apr 11
Wanna gain insight into what it takes to accomplish your objectives in your first-ever journey mapping endeavor? Then see you at the upcoming event.
Customer onboarding metrics to measure and do something about
Some say love at first sight doesn’t exist. But a good onboarding experience can work wonders. Here are customer onboarding metrics to help you understand whether a new audience will fall for you.
New event: Building actionable journey maps | March 16
Wanna learn how to build a journey map that really works? That’s your call.
Import your journey maps to UXPressia
You opened a new power. The power of import. Discover all the details inside the post.
How to do journey mapping in recruiting to create a great EX
Journey mapping in recruiting is like a spell that opens doors to a smooth candidate experience. Wanna learn this magic? This article will share it with you.
New event: A practitioner’s approach to employee journey mapping | Feb 16
Take a walk through a practical example of building an employee journey map with somebody who’s been there so many times.
Measuring churn and preventing customer loss
Measuring churn is the first step on the road to reducing customer loss, enhancing retention level, and revenue. To learn why bother at all, how to calculate customer churn and what to do next, read our new article.
A 🔮 to always know who owns a map and your document status
Meet new features! Now your personas and maps have owners and statuses. Fancy to learn more? Dive in the post.
