Have you ever built journey maps with multiple personas? Visualizing interactions between different personas on the same map can help you get valuable and even unexpected insights that you wouldn’t obtain by mapping out separate journeys for each persona.
Can streaming services deliver not just content but also an excellent experience? For sure, they can. Check out our new Streaming Service Customer Journey Map template to learn how to meet your customers’ expectations.
Read the interview with Arcelia De La Rosa to learn about her experience of transitioning to CX, its pitfalls, the easiest part of the career change, and her advice to all who think about switching their career to CX.
UXPressia is hosting a free online event on journey mapping in telecom and fintech.
Read our new case study to learn how Freeman Capital uses UXPressia to help everyday people live their best life by closing the wealth gap.
UXPressia is hosting a webinar on multiple personas journey maps
Are you going to build your first employee experience journey map? Read what Paul Lopushinsky, an EX mapping expert, has to say first.
The interview with Jennifer Lund about leveraging journey mapping to drive better customer experiences.
Three free online events from UXPressia covering different aspects of journey mapping.
