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Yuri Vedenin
Yuri Vedenin is the founder of UXPressia. With 15+ years in IT and a background in business analysis, he combines UX, CX, and business analysis to help teams build products around real human needs. Yuri has also founded several companies and communities in the UX space, and his approach is shaped by a long-standing interest in psychology, mindfulness, and self-awareness. He writes about customer journey mapping, personas, and methodology, and speaks at UX, CX, and product conferences. Off the clock: traveling, playing the djembe, swimming, singing, and Burning Man.

Customer Journey Mapping Guide in 1 Picture

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Looking for a visual guide into Customer Journey Mapping? Look no further! 😉 We've made this nice infographic for all of you who prefer pictures over text. So how to create a customer journey map? Here's how you do it!

CJM-infographic
Click here to see open the full-size image in a new tab

Want to learn more about how to build successful journey maps with UXPressia? Book a demo session with us, and we will share a bunch of useful tips with you.

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More posts by Yuri Vedenin
How to create a customer journey map: A step-by-step guide with examples
How to create a customer journey map: A step-by-step guide with examples
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 Employee experience journey map: A complete guide + example + template
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B2B Customer Journey Empathy Map Employee Experience Impact Map Personas Research Templates Touchpoints Webinars
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