Want to learn how to quickly build customer journey maps? Watch UXPressia platform overview!
Dan Nagornov

No comments? Yes comments!

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Sometimes you wish there was a way to leave comments on journey maps and personas and start a real-time conversation right inside them. In addition to that, getting notified about the activity happening there would also be a good idea. And why not get a Slack notification on top of all that?

Guess what? No need to wish for it anymore! This time we are making the commenting mode, in-app and Slack notifications part of UXPressia!

Pin them anywhere

Add an unlimited number of voice or text comments anywhere on your maps and personas. Comments show up in real time and can basically serve as a live chat (text or audio) for your team. This gives you a whole range of possibilities like leaving feedback, suggesting edits, or even starting a discussion.

Commenting mode

Your comments will be visible to all of the users participating in the project. Besides that, they can resolve your comments, reply to them and add their own. You can even filter comments by their status (open or resolved) and authors.

Filtering comments

That way you can bring even more collaboration into the process and make sure everyone is on the same page.

By the way, the people visiting your projects via a direct link will also be able to view your comments and reply to them, which means you can now collect real-time feedback from your team or your clients within a journey map. And that is massive!

Another thing about text comments is that you can mention teammates within them and also use markdown to add some style to your text. Take a look at the markdown guide to get the idea.

Give even more feedback 

Feel like you need something else when you’re kind of speechless or want to give fast and intensive feedback? Use reactions 😎 

Reactions

You can also use dot voting, which is very handy during workshops and brainstorming sessions. 

Dot voting

In-app notifications

But wait, there's more! Don’t miss any discussions that are going on within your maps and personas. UXPressia in-app notifications will keep you updated on comments and questions that your teammates leave on your personas and journey maps. The notification list will be within one click under the top-left drop-down menu.

Notifications

Slack notifications

And we are not done there yet! To sum up this release, we added integration with Slack, which means that now you can receive notifications straight to your work messenger. Just select the types of notifications you would like to receive and the Slack group you want them to get into, and you are ready to go.

Slack integration

That is it for the new feature, we are excited to finally roll it out and hope you find it helpful and easy to use. Give it a try!

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