Tanya Levdikova is Head of Content at UXPressia, a customer experience mapping platform. A content strategist with 10+ years in B2B SaaS and tech, she leads content strategy and contributes to acquisition, product releases, and marketing automation. She also studies how companies structure their customer experience by mapping public journeys to spot gaps and missed opportunities in messaging, funnels, and lifecycle communication.
Wanna master an asynchronous journey mapping exercise? Then read our new blog post with the advantages and disadvantages of such an approach, typical scenarios, challenges, and the ways to overcome them.
UX design is about improving somebody’s journey while the experience of a UX Designer matters too. To get inspiration, motivation, and grow as a UX professional, read our new article.