Kristina Margulets

Kristina Margulets
Content Writer at UXPressia

Transitioning to Customer Experience: Interview with Arcelia De La Rosa

What does it take to change a career path to become a customer experience specialist? 

Join us online next Thursday, October 29, to listen to a live interview with Arcelia De La Rosa, a former education professional who recently turned 180 degrees and changed her career to CX design.

Event Overview

The real experience of transitioning to CX: interview with Arcelia De La Rosa

Arcelia will share her experience of shifting her career towards the CX/UX field. She will talk about the steps she took, the new things she had to learn, the role of customer journey maps and personas in her studies, and the challenges Arcelia faced during the transition. 

Arcelia will share some career transitioning tips from her personal experience that might come in handy to those looking for a dream job. 

During the Q&A session, you’ll have a chance to ask questions about the career transition, Arcelia’s past and new role, and anything else. So be sure to prepare your questions in advance. 😉

About the speaker

Arcelia has 10+ years of experience in global customer service management, higher education, and youth development. She decided to switch to CX/UX, and now she is in the middle of this transition. 

She has already got her first CX-related job, and wants to share her experience to help everyone who is thinking about a career shift.

Want to learn more about starting a career in CX/UX?

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