How do you create an accurate student journey with multiple campuses, faculties, and dozens of unique interactions and experiences to cover? Start with this case study.
Case study: making a student journey map to improve the university experience
Understanding end-to-end museum visitor experience (+ free map template)
Learn how to visualize and improve your museum visitor experience with journey mapping using this guide and a free, downloadable template.
A guide to customer loyalty: definition, benefits, and improvement strategies
What is customer loyalty, and why is it important? How do you evaluate and improve it? And where does journey mapping come into play? Read on to find out!
The importance of customer journey mapping: why now and not alone
The markets, economy, and customers’ spending habits keep changing. But one thing stays the same: the power of journey mapping. This post covers the fundamentals of building customer journeys, with tons of expert tips and how-to’s.
A customer journey map for beginners: learn how to navigate our mapping tool
New to the mapping concept or just new to UXPressia? Or maybe you’re looking for a fast way to onboard other teammates? Then take a look at this first-time user template.
New event: Journey mapping is a team sport | Nov 3
Want to create journey maps that have the power to drive change? Don’t go into the initiative alone. Find out why and how you should map in teams at our next online event based on real-life cases in education and finance.
New event: Customer journey mapping: why now and not alone | Oct 20
Can journey maps, as they are today, really help improve customer experience? And should you approach them all by yourself? Join us at the next free online event to find out.
How to apply behavioral science principles to journey mapping
Behavioral science can help you understand how your customers make decisions and why they act on them. Read on to learn about the principles you can apply to your journey maps.
