Author Tanya Levdikova – UXPressia Blog

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Tanya Levdikova

Tanya Levdikova is Head of Content at UXPressia, a customer experience mapping platform. A content strategist with 10+ years in B2B SaaS and tech, she leads content strategy and contributes to acquisition, product releases, and marketing automation. She also studies how companies structure their customer experience by mapping public journeys to spot gaps and missed opportunities in messaging, funnels, and lifecycle communication.

Customer Journey Mapping Research Report 2019

A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of the survey we conducted this May.