UXPressia Blog

Customer Interview Techniques: Four Free Events in September

We’re running a series of free online events focused on customer interview techniques this month.

Tanya Levdikova

September 2, 2020January 18, 2022

4 tips for breathing life into your customer journey maps

Learn 4 tips for creating living and breathing customer journey maps from Noz Urbina.

Noz Urbina

August 26, 2020August 16, 2022

Using design thinking to improve customer experience in e-commerce

Home24 implemented the design thinking methodology to increase their customer satisfaction and shared some insights about improving customer experience in e-commerce.

Kristina Margulets

August 24, 2020August 30, 2023

New JM Template: Support in SaaS

We built this customer support JM template to help you deliver best possible experience on this stage.

Kristina Margulets

August 10, 2020August 17, 2023

CJM Idea Generation Strategies: Meet the New UXPressia card deck

Meet our new free CJM idea generation strategies cards. Use them to enrich your brainstorming process when working on your customers’ journeys.

Kristina Margulets

August 5, 2020October 6, 2020

Journey Mapping Talks: The Truth behind Personas

Our next event from Journey Mapping Talks series is dedicated to personas. Come to learn how to build and use them properly.

Kristina Margulets

July 31, 2020January 18, 2022

Meet Personas, New Course at UXPressia Academy

UXPressia Academy launched a new Personas Course for everyone who is interested in personas and wants to learn to build and use them properly.

Yulia Ibragimova

July 30, 2020September 6, 2022

Journey mapping in healthcare interview with Jennifer Fraser

Read an interview about mapping healthcare experience with Jennifer Fraser, Director of User Experience at Macadamian.

Yulia Busel

July 24, 2020March 25, 2022

Journey Mapping Talks on July 28: Experience Mapping

UXPressia is holding a free online event dedicated to experience mapping. Join to know more about experience maps and get answers to your questions about experience mapping.

Kristina Margulets

July 21, 2020January 18, 2022