Impact mapping is a strategic planning technique that lets your team set business goals and visualize the way and the means to achieve these goals.
What is Impact Mapping and Why Do You Need It?
Customer Experience and Service Design Blog
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How Many Personas Should You Have?
How many personas should you have? One? Five? A dozen? Are there any standards? Let’s tackle these questions together in this post.
You Can Make Task Grid in UXPressia!
Looking for a magic task grid maker? UXPressia has something to offer to you. Check out this how-to post, maybe it’s there!
Updates: New CJM Section and Help Chat
Today, we are bringing you another load of new features! Yes, we’ve just rolled out a few updates that will certainly level up the experience you get when working with UXPressia. Feel like taking a quick tour around the Update City? We do!
Good Personas vs. Bad Personas
How to create truly powerful user personas that will awaken empathy and help you create better services? And how to avoid common mistakes when creating personas? In this post, we’ll answer this question and some others along the way.
Updates: CJM Templates, Projects Drag’n’Drop
We’ve made a few nice tweaks to UXPressia. Such moving stuff around the dashboard and a new refined CJM Templates page where each template has a bunch of useful thingies you can use to scoop insights. Check it out!
Start Off on the Right Foot with CJM
Customer Journey Mapping may seem to be a technique for improving existing products. Well, not quite so. CJM can help you a lot when designing products and services from scratch! And here’s how you do it.
3 Killer Wins of Using UX Personas
So much ado about these personas. Why do you want to use them? Well, there are many reasons and benefits. Today, we’ll look at the main 3 of them.
How Not To Put CJM on the Shelf
Creating a CJM just to put it on a shelf is a bad idea. You customer journey maps must be acted up, maintained properly and updated all the time. Let’s have a look at what you should do so your maps don’t collect dust somewhere in a drawer.
