A story from Yana Mowat from Ambergreen where she tells about how UXPressia helped her map student journey, save a lot of time and impress their new client.
Case Study: Yana Mowat from Ambergreen
Customer Experience and Service Design Blog
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Customer Journey Mapping Guide in 1 Picture
Looking for a visual guide into Customer Journey Mapping? Look no further! 😉 We’ve made this nice infographic for all of you who prefer pictures over text. Enjoy!
Case Study: Maya Grossman from Colu
An interesting case study from Maya Grossman of Colu. Maya tells of her experience with UXPressia and how CJM Online saved her time and effort.
Update: Better Personas Name Generator and Copying Projects
A new UXPressia release is here and it features a better personas name generator, copying projects as well as a few visual improvements in CJM online.
New CJM Templates: Real Estate, Taxi, Soft and Cinema
We’ve made 4 new CJM templates for real estate, taxi companies, the software industry and for the movies! They’re free so grab them and make awesome UX!
Update: Impact Map Export, Auto-sharing and Invoices
Yup, another Thursday, another update. Say hello to impact map export (hooray!), auto-generated invoices, auto-sharing and a page with release notes!
New CJM Templates: Gas Station, Gym and City Visitor
Free customer journey map templates for gas stations, tourists and gym/fitness business. Download these CJM templates for free in pdf or png.
Update: Up Up and Undo!
In this update we refined the dashboard, ability to restore deleted projects and files, new social icons and better export for CJM!
6 Cases When You Need to Create an Impact Map
When should you create an impact map? This technique is simple, yet so powerful, has many applications and we’ll try to uncover most of them in this post.
