Employee journey mapping: how to do it right Are you going to build your first employee experience journey map? Read what Paul Lopushinsky, an EX mapping expert, has to say first. Kristina Margulets November 17, 2020March 10, 2025
Journey mapping in marketing: how to drive a better CX The interview with Jennifer Lund about leveraging journey mapping to drive better customer experiences. Kristina Margulets November 10, 2020March 10, 2025
Three November events to add to your calendar Three free online events from UXPressia covering different aspects of journey mapping. Kristina Margulets November 9, 2020March 6, 2025
New Event: Power of Interview Workshop Join the Power of Interview workshop to learn and practice customer interview skills to get more quality insights for your product or service. Yulia Busel October 28, 2020March 6, 2025
Transitioning to Customer Experience: Interview with Arcelia De La Rosa Live interview with Arcelia De La Rosa about transitioning career to CX from an educational background. Kristina Margulets October 22, 2020March 6, 2025
Mapping employee experience event with Paul Lopushinsky Join our live interview with Paul Lopushinski, the founder of Playficient, to learn how to map employee journeys. Kristina Margulets October 15, 2020March 5, 2025
New Event: Journey Mapping in Growth Experiments Learn how to achieve better growth for digital products and explore new opportunities with an experimental approach at our event with Ana Oarga. Kristina Margulets October 2, 2020March 6, 2025
Patient journey mapping — a pragmatic approach This article is based on the patient journey mapping talk by Anneke Rijk where she shared some pragmatic, hands-on tips about the journey mapping in healthcare, as well as dos and don’ts. Kristina Margulets October 1, 2020December 27, 2023
Journey mapping in marketing event: How to drive a better CX Learn how your marketing team can leverage journey mapping to drive better customer experience. Kristina Margulets September 24, 2020February 27, 2025