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Customer Experience and Service Design Blog

Working from home with UXPressia

There’s a difference between mapping customer journeys when working in an office and doing it remotely. UXPressia has all you need to help you make the most of your work-from-home adventure.

10.5 tips to take customer journey mapping to the next level

Customer journey mapping market is so hot today. It seems like everyone is trying to get there. Companies from around the world use CJM not only to map their customer journey but to map journeys of their employees as well. They even map out their marketing and email campaigns. That makes it all the more important to use the technique more effectively. And here are our 10.5 tips on how you can take the most out of customer journey mapping.