UXPressia Blog

Update: Accent Color & Market Size in Personas

The new feature lets you add an accent color to your and bring in some analytics to your persona by setting its personality type and evaluated market size.

Dan Nagornov

January 15, 2019July 23, 2019

A look back at 2018, and ahead to 2019

2018 has been a busy year for UXPressia. In this New Year post, we’d like recap everything that’s happened this year and share our plans for 2019.

Arthur McCay

December 25, 2018November 20, 2019

We’re a Hot Vendor in Customer Journey Mapping

uxpressia-hot-vendor-customer-journey-mapping-2018

We’ve been recognized as a Hot Vendor in Customer Journey Mapping 2018 by Aragon Research. Let’s take a moment to celebrate this.

Yuri Vedenin

December 22, 2018February 22, 2019

Update: Live Integrations for CJM via Embed Code

uxpressia-customer-journey-map-live-integration-embed-code

The embed code section for CJM and personas tools lets you pull live data from external resources and keep them updated automatically.

Dan Nagornov

December 14, 2018March 14, 2019

5 Web Design Mistakes to Avoid with a Customer Journey Map

It’s hard to find out what your customers want out of your website. Here are 5 mistakes to avoid by using a customer journey map. Free CJM template inside.

Reuben Yonatan

December 6, 2018August 17, 2022

Update: Presentation Mode

Presenting your customer journey map or persona the right way is just as important as creating this artifact. Your presentation is the key in selling your idea to the client or other stakeholders. And having a way to present it online without printing or “PowerPointing” is sometimes a life-saver. Especially, when last-minute changes kick in. 🙁 Meet the Presentation Mode…

Dan Nagornov

November 27, 2018August 22, 2019

Update: Mixpanel Integration for CJM Tool

KPIs are what make effective journey maps. With UXPressia, you can now integrate your customer journey maps with Mixpanel to get automated real-world data.

Arthur McCay

September 10, 2018March 14, 2019

Update: Custom Branding for Exports

Logos are a graphic extension of the internal realities of a company, said Saul Bass. And we’re are thrilled to say that now you can add that professional vibe to your deliverables in just a few clicks!

Arthur McCay

August 27, 2018August 17, 2022

Use Support Logs to Fuel Customer Journey Maps

Customer support logs are an endless source of data for building insightful customer journey maps. However, we’ve discovered that it’s not as popular as it could be. Based on the research we’ve conducted at UXPressia, only around 30% of people actually use support requests from customers as a source of data for their CJMs. In this article, we’ll see how to use support data to fuel your journey maps.

Anastasia Schebrova

June 1, 2018November 24, 2022