In our updated template, you’ll find a journey of a busy 51-year-old woman who hasn’t examined her health for a while.
Have you ever wondered why customers choose one retail store over another? What makes them leave and never come back? Is it an unsuitable location, a bad name, high prices, or a small assortment?
We’re going to give you an idea of how mobile users choose apps. In our updated template of mobile app user journey map, you’ll find a customer journey of a John, a high-school student.
UXPressia Academy is an online educational platform that takes you through all the steps you need to master the customer journey mapping framework.
You can now find a detailed, stage-by-stage customer journey of the business class passenger in the template.
Finding valuable learning sources may be a challenging task for a user research beginner. In this post, we collected online courses and books where you will find all the necessary info to get started.
This summer, we have launched a user research group and we invite you to join it and share your ideas and insights with us. Help UXPressia become better!
New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new text formatter with storyboard inside.
A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of the survey we conducted this May.