Our latest update includes a number of improvements in the experience section.
Introducing experience section improvements
Customer Experience and Service Design Blog
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Compare multiple persona journeys on the same map
Now you can bring multiple personas to one map to compare their experiences at each stage.
Free whitepaper: journey mapping in healthcare
We are starting a series of whitepapers on journey mapping in different industries. Check out our first whitepaper on journey mapping in healthcare.
Live Interview On June 30: Patient Journey Mapping
Join us to listen to a live interview with our friend, Ilonka Coenraad, the Founder of Patient Journey Lab, who will tell about patient journey mapping and approaching design from a patient’s perspective.
New CJM Template: Patient Journey Map
Check out our new patient journey template to learn what your patients go through and how you can improve their experience at different stages.
Live Interview on June 22: Journey Mapping in Healthcare
Come join us on Monday to listen to a live interview on journey mapping in healthcare.
How to present customer journey maps
Whether you’ve been presenting customer journey maps often or this is your first time, this post will give you specific tips on how to make the most out of your next CJM presentation.
New Template: Content Assets for an Online Store
Check out a new UXPressia template for an online store with a special focus on content assets. We covered formats, distribution channels, and more.
Introducing channels update and persona colors improvements
Check out UXPressia update: industry-specific channel icons and persona colors improvements.
