Customer Experience and Service Design Blog

Looking for fancy UX tools? Meet Customer Journey Mapping

Yuri Vedenin

Yuri Vedenin

Dexter

Customer Journey Mapping is a great technique to use when you want to understand how your business performs from your customers’ standpoint. It allows you to put together all the data you have and order it in a clear and comprehensive way. In this post, we’ll look into what this technique is and why you UXPressia is a great way to build customer journey maps!