Stop guessing with customer journey maps! Our latest article, based on insights from CXO of Delta CX, Debbie Levitt, delivers expert guidance on creating maps that drive action. Let us be your compass to effective journey mapping.
Layers are the horizontal rows that form the structure of your journey maps. Want to know which layers UXPressia users fancy the most? Or what value each layer can bring to your map? Read on to find out.
Want to make a strong business case for your next UX research initiative? Join our free online event to get stakeholder buy-in tips, a user recruitment strategy, and team engagement advice.
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Are you a UX researcher or designer looking to increase the impact of your work? Read on for five expert tips from Nick Groeneveld you could start using today.
Behavioral science can help you understand how your customers make decisions and why they act on them. Read on to learn about the principles you can apply to your journey maps.
